AI assistant for SaaS companies
Trial users convert when they get going quickly. And customers stay when they can find answers themselves. Clarifier reads your docs and handles both sales and support questions.
How SaaS companies use Clarifier
Explain plans and features
Prospects want to know the differences between plans, whether your tool solves their specific case, and which integrations you offer. Clarifier can answer precisely based on your pricing and feature pages.
Self-serve onboarding
Trial users drop off when they get stuck early. Clarifier can answer setup questions straight from your docs, so they keep moving without opening a support ticket.
Tier-1 customer support
Repetitive questions about login, export, settings, and rate limits get answered automatically. Your support team can focus on inquiries that actually need a developer or specialist.
Examples of questions your users ask
- What's the difference between Pro and Business?
- Can you integrate with Slack?
- Where do I find my API key?
- How do I export my data?
- Is there a free trial?
- What's the rate limit on the API?
What Clarifier solves for SaaS companies
Higher trial conversion
When users get answers to setup questions immediately, they reach first value faster and upgrade to a paid plan more often.
Fewer support tickets on the basics
Repetitive questions about login, settings, and export are answered automatically from your docs. Support can focus on what actually needs a human.
Always up to date with the product
Every time you update your docs or pricing page, Clarifier refreshes its knowledge on the next re-crawl. No manual sync or separate FAQ to maintain.
Questions about Clarifier for SaaS companies
- Can Clarifier read our technical documentation?
- Yes. Clarifier crawls any publicly accessible website, including docs sites built on Docusaurus, GitBook, Mintlify, and similar. Code blocks and technical formatting are preserved in answers.
- Can we connect Clarifier to our product's internal data?
- No. Clarifier only answers from your public content, not from a user's account data, account state, or the product's database. That makes it well suited to general product info and docs, but not to personal account data.
- How often do answers update when we change our docs?
- Re-crawling can be scheduled from the dashboard. Most teams pick a daily or weekly re-crawl, so doc changes are reflected in answers within a short time.