AI assistant for online stores
When a visitor can't find an answer, the sale disappears. Clarifier reads your store and answers questions about shipping, returns, products, and payment in real time.
How online stores use Clarifier
Shipping and delivery
Visitors want to know how long delivery takes, what shipping costs, and whether you ship to their country. The answers are on your shipping pages, but often hard to find. Clarifier surfaces them the moment the question is asked.
Returns and exchanges
Return policy, right of withdrawal, and exchange process are classic pre-purchase questions. A clear answer reduces both cart abandonment and downstream returns from confused customers.
Product information
Sizes, materials, compatibility, stock status, warranty. Clarifier pulls answers straight from your product descriptions, FAQ pages, and uploaded product sheets.
Examples of questions your visitors ask
- How long does delivery to Germany take?
- Can I return an opened product?
- Do you accept Klarna?
- What sizes do you have in stock?
- What do I do if my package hasn't arrived?
- Do you ship to the EU?
What Clarifier solves for online stores
Captures sales outside business hours
Many purchases happen in the evening or on weekends, when your support team is offline. Clarifier answers in the same second and keeps the potential customer in the flow toward checkout.
Fewer returns from confused customers
When visitors can ask specific questions about size, materials, and compatibility before buying, the number of returns driven by misunderstandings drops.
Takes load off your support team
Repetitive questions about shipping, returns, and payment are answered automatically. Your team can focus on the inquiries that actually need a human.
Questions about Clarifier for online stores
- Can Clarifier integrate with Shopify, WooCommerce, or Magento?
- Clarifier reads your store like a regular browser, so it works regardless of platform. It requires no plugin or API integration, just a script tag on your site. It can't place orders or access individual order data, only information that lives openly on the page.
- Can it recommend products to visitors?
- Clarifier is built to answer questions, not to run transactional sales dialogue. It can describe your range based on what's on the site, but doesn't push visitors to specific products with purchase links.
- What happens if a customer has a question I haven't covered on the site?
- Clarifier won't make up answers. It tells the customer it doesn't have the specific answer, and can use the handoff feature to route the customer to support or a contact form.