Blog

Insights on AI chatbots, customer service, and how businesses get the most out of AI on their website.

26 April 2026

GDPR and AI chatbots: What you need to know before going live

AI chatbots process personal data. Here are the seven questions you need to be able to answer before putting an AI chatbot on your European website.

Read article

25 April 2026

AI chatbot vs. live chat: What should small businesses choose?

AI chatbot or live chat with real people? We walk through the strengths, weaknesses, and when a hybrid setup makes sense for small and medium-sized businesses.

Read article

22 April 2026

What is RAG, and why does it matter for AI chatbots?

RAG (retrieval-augmented generation) is what separates an AI that makes things up from an AI that answers from your own content. Here's what it means for SMBs.

Read article